Privacy & Policy

Last Updated: 05.23.2023

At PawMaw, we value your privacy and are committed to protecting your personal information. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

At our organization, safeguarding privacy is of utmost importance, and we prioritize full compliance with the General Data Protection Regulation (GDPR). Our primary objective is to gather only the essential information required to raise awareness about lost or found pets, utilizing the collected data solely for that purpose. To provide complete transparency, our Privacy Policy clearly articulates, in easy-to-understand language, the precise details concerning the data we collect, the methods and reasons for its collection, as well as its designated usage.

Our Information Collection and Usage

We collect several types of information for various purposes to provide and improve our Service to you. We generally collect the following type of data only for ethical purposes.

Types of Data We Collect

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

1. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Payment information: If you purchase premium services, we collect your payment information, such as your card's last 4 digit number.
• Account information: We collect your zip code, first name, last name, and password when you create an account.
• Pet information: We collect information about your pets when you create a profile for them, such as their name, breed, gender, age, lost date and photos.
• Communications data: We collect information about your communications with us and other users, such as your messages and comments.
• Contact information: We collect your email address and phone number when you create an account or contact us for support.

2. Automatically Acquired Data

Our system may automatically collect certain information when you use our services. We may use this information only for ethical purposes. Generally, we take the following type of data:

• Device and location information: When you use our Services, we collect information about your device, including its model, operating system, and browser type. We also collect location information, which is used for features such as lost or found pet searches and PawMaw Alerts. You can disable location services in your device settings at any time.
• Usage information: We collect information about how you use our Services, such as the pages you visit and the features you use.

Our Information Handling Policies

At PawMaw, we prioritize the privacy of our users and ensure that any information we use is strictly for ethical purposes that comply with all legal regulations. We use your information for the following purposes:

• Communications from PawMaw: We use your information to communicate with you about our Services, such as by sending you email newsletters, and lost/found pets updates.
• Creating your account: We use your information to create and manage your account.
• Displaying location-specific information: We use your location information to display lost and found pets in your area.
• Legal proceedings and requirements: We may use your information to comply with legal obligations or to protect our legal interests.
• Communication among users: We use your information to facilitate communication among users.
• Research and development: We use your information to conduct research and development to improve our Services.
• Providing services and features: We use your information to provide our Services and features to you, such as creating and distributing a PawMaw Alerts for a pet you’ve lost or found.
• Purchasing premium services: We use your payment information to process your purchase of premium services.

Our Data Sharing Protocols

We may share your information with the following parties:

• For legal reasons or in the event of a dispute: We may share your information if we believe it is necessary to comply with applicable laws or to protect our legal interests, such as in the event of a dispute.
• With other users: We may share your information with other users of our Services, such as when you comment on a lost or found pet post.
• With PawMaw service providers and other partners: We may share your information with third-party service providers who help us operate our Services, such as hosting providers and payment processors. We may also share your information with other partners who provide services to us, such as marketing and advertising partners.

How To Control Your Information

We always prioritize your privacy and give you control over how your information is collected. Hence, you have the following rights with respect to your information:

• Modify information: You can modify the information we have collected about you by logging into your account and editing your profile.
• View information: You can view the information we have collected about you by logging into your account.
• Delete information: You can request the deletion of information we have collected about you by sending an email to [email protected]. Please note that we may retain certain information about you as required by law or for legitimate business purposes.
• Opt out of PawMaw communications: You can opt out of receiving communications from PawMaw by following the instructions provided in the communication. You can also turn off push notifications at any time in your account settings.
  

Cookies And Third Party Technologies

We use cookies and other similar technologies to provide and improve our Services. Cookies are small text files that are placed on your device when you use our Services. We use the following types of cookies:

• Analytics, research, and Performance: We use cookies from third-party analytics providers, such as Amplitude and Google Analytics, to collect information about how you use our Services and to analyze usage trends.
• Local storage: We use local storage to store your preferences and settings
• Advertising: We use cookies from third-party advertising providers, such as Facebook Pixel (Meta), Google AdWords, and Bing Ads, to serve advertisements to you based on your interests and to measure the effectiveness of our advertising campaigns.
  
  

You can control cookies through your browser settings. Please note that if you disable cookies, some features of our Services may not function properly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. Your continued use of our Services after the effective date of the changes constitutes your acceptance of the revised Privacy Policy.